Our Protection Promise
ATOL Protection
5* Customer Service
24 Hour Support
Facilities
Location
Ski lifts / slopes: 2 minute walk
Resort centre: 12 minute walk
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Important information
Key collection
Keys must be collected from the reception between 5 pm - 8 pm. Reception opening hours are: Monday, Friday, and Sunday from 8 am -10 am and 4 pm -7 pm, Tuesday: 8 am - 10 am, Thursday: 4 pm - 7 pm, and Saturday from 8 am -10 am and 5 pm -8 pm, Wednesday: Closed. Arrivals outside of the above times must be confirmed in advance with the accommodation provider. Instructions on how to collect your keys will be provided in MyBooking before you travel.
Alpe d'Huez
Alpe d'Huez is great for:
Apres ski
Big ski area
Families
Advanced
Beginners
Intermediates
Snowboarders
High altitude
View and download Alpe d'Huez ski map
Things to know
Check-in:
Between 17:00 and 20:00
Check-out:
Between 08:00 and 10:00
Important information:
A damage deposit of EUR 300 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
This property will not accommodate hen, stag or similar parties.
City tax is payable at the residence.
End-of-stay cleaning and TV are not included in the room rate. Guests must either choose the end-of-stay cleaning service (on request and at an additional cost) or clean the apartment before leaving.
Please note that a EUR 300 damages deposit will be requested upon arrival. This may be used to charge for any damages incurred to the accommodation during your stay
All flight-inclusive holidays sold on Heidi are fully financially protected under the ATOL scheme (ATOL 11456)