Our Protection Promise
ATOL Protection
5* Customer Service
24 Hour Support
Facilities
Swimming Pool
Restaurant
Sauna
Steam room
Bar
Free WiFi
Location
Ski lifts / slopes: 5 minute walk
Resort centre: 5 minute walk
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Important information
Key collection
Keys must be collected from reception after 5 pm. Reception is open 24/7. Arrivals outside of the above times must be confirmed in advance with the accommodation provider. Instructions on how to collect your keys will be provided in MyBooking before you travel.
Towels and linen
Bed linens and towels are provided.
Security deposit
Deposit to be paid on site on arrival : €500 / apartment
Check-out details
Check-out by 10am. Please leave the accommodation tidy.
Other information
Additonal costs:
Tourist tax : £2.93 per person per day. No charge for guests under 18 years old. To be paid at check-in.
Alpe d'Huez
Alpe d'Huez is great for:
Apres ski
Big ski area
Families
Advanced
Beginners
Intermediates
Snowboarders
High altitude
View and download Alpe d'Huez ski map
Things to know
Check-in:
Between 17:00 and 20:00
Check-out:
Between 08:00 and 10:00
Important information:
This property will not accommodate hen, stag or similar parties.
Please inform Résidence Prestige Odalys l'Éclose in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
A damage deposit of EUR 500 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
All flight-inclusive holidays sold on Heidi are fully financially protected under the ATOL scheme (ATOL 11456)