Our Protection Promise
ATOL Protection
5* Customer Service
24 Hour Support
Facilities
Location
Ski lifts / slopes: 4 minute walk
Resort centre: 5 minute walk
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Important information
Key collection
Keys must be collected from reception. Check in from 16:00 for short stays (1 to 6 nights) / 17:00 for long stays (7 nights or more). Reception opening hours are: Mondays: 9 am - 12 pm and 4 pm - 7 pm, Tuesdays: Closed, Wednesdays: 9 am - 12 pm, and 4 pm - 7 pm, Thursdays: 9 am - 12 pm and 4 pm - 7 pm, Fridays: 9 am - 12 pm and 4 pm - 7:00 pm, Saturdays: 9 am - 12 pm and 2 pm - 7 pm, Sundays: 9 am - 12 pm and 4 pm - 7 pm. Check in from 16:00 for short stays (1 to 6 nights) / 17:00 for long stays (7 nights or more). Arrivals outside of the above times must be confirmed in advance with the accommodation provider. Instructions on how to collect your keys will be provided in MyBooking before you travel.
Font-Romeu (Pyrenees)
Font-Romeu (Pyrenees) is great for:
Beginners
Intermediates
High altitude
View and download Font-Romeu (Pyrenees) ski map
Things to know
Check-in:
Between 17:00 and 19:00
Check-out:
Between 09:00 and 10:00
Important information:
A damage deposit of EUR 500 is required on arrival. You should be reimbursed on check-out.
All flight-inclusive holidays sold on Heidi are fully financially protected under the ATOL scheme (ATOL 11456)