Our Protection Promise
ATOL Protection
5* Customer Service
24 Hour Support
Facilities
Spa & wellness
Swimming Pool
Sauna
Steam room
Hot tub
Free WiFi
Location
Ski lifts / slopes: 2 minute walk
Resort centre: 4 minute walk
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Important information
Key collection
Keys must be collected from reception between 5 pm - 9 pm. Reception is open 24/7. Arrivals outside of the above times must be confirmed in advance with the accommodation provider. Instructions on how to collect your keys will be provided in MyBooking before you travel.
La Clusaz
La Clusaz is great for:
Apres ski
Families
Advanced
Beginners
Intermediates
Snowboarders
Traditional charm
Foodies
Non skiers
View and download La Clusaz ski map
Things to know
Check-in:
Between 17:00 and 21:00
Check-out:
Between 08:00 and 10:00
Important information:
This property has a 24 hour reception. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A damage deposit of EUR 500 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property. Please note that access to the spa centre is available for an extra charge:From 10:00 to 12:00: EUR 21 for 2 hoursFrom 14:00 to 20:00: EUR 29 for 2 hours.The spa centre is open all year long.The spa centre allows children from 5 years old in the morning and on Wednesday afternoon only, at an extra cost to be paid on site.
All flight-inclusive holidays sold on Heidi are fully financially protected under the ATOL scheme (ATOL 11456)